At EnduraLight, we want you to love your lighting solution. If you’re not completely satisfied, we’re here to help!

Returns

  • You can return your product within 30 days of delivery for a full refund or exchange.
  • The product must be in its original condition and packaging, with all accessories included.
  • Proof of purchase is required for all returns.

Refunds

  • Once we receive and inspect your return, we’ll notify you of the approval or rejection of your refund.
  • Approved refunds will be processed within 7 business days, and the amount will be credited back to your original payment method.

Exchanges

  • We replace items only if they are defective or damaged. If you need an exchange, contact us with your order details.

Return Shipping

  • Customers are responsible for return shipping costs, unless the product is defective or damaged.
  • We recommend using a trackable shipping service or purchasing shipping insurance for high-value items.

Warranty

  • All EnduraLight products come with a 1-year warranty. If your product has any manufacturing defects, we’ll repair or replace it at no extra cost.

How to Start a Return

  1. Contact us: Email our support team at support@enduralight.health with your order number and reason for return.
  2. Get instructions: We’ll guide you through the return process and provide the return address.
  3. Send your item: Pack the product securely and ship it back to us.